Mutterings that Matter

Friday, July 01, 2005

Qualitatively Qualified Quasi Quality Quantifications - The Principle of 5Q

Why such a complicated title? State of mind, you are having a 'quality' time, I consoled myself. Truly speaking these are external ramifications of what’s going on internally in my mind. Screaming using all my lung power that we need to be quality conscious has been a favorite cry in a long time. Unfortunately it has always fallen on deaf years. Now it is back in a new avatar.

So, how important is quality? Very important if you ask me and I’ll stick by that. But that needs people who are mature and hold it in the same level of importance as it needs to be. So now you got to do it. That’s when you measure the capability of your maturity and make that a modality and it suddenly starts making sense, not to everyone though, but to people like you who are more business focused. Why? Because all your life you have grown giving importance to certificates, be it in school, college, and career; so your business can’t be left far behind, can it?

So what do you do, you qualify that quality certification is critical to your business and you will not hold much value if you don’t. Good Show! That’s like doing your graduation for the sake of a degree. You can show it and get a job, doesn’t matter if you remember what you majored in. Look at me the only chemistry I know now is one that happens between individuals. That apart.

The qualification’s done, but who will do it? You qualitatively analyze and take a candidate you have who fits it to some degree to run the show - The Great Indian Quality Show! In the name of growth now you will manage quality, you instruct your quasi candidate. You have utilized him and given him purpose, shows your skill in delegation and all that management glib talk. Your candidate gets started, searches, poaches, and preaches.

Finally, who will be responsible for making this happen? Your employees of course! You tell your employees the quantifiable benefits they will derive because of this. Blah Blah Blah Bla Bla Blah! The sheep have understood rather sheepishly. Fantastic! A job well done! Now they are ready to be herded and sheared over a year long process.
Hey, wait a minute, I said process. Ofcourse! if there is no process in shearing how will you get good wool.

So now, you have successfully kick started the Qualitatively Qualified Quasi Quality Quantifications Process a.k.a 5Q Process and you are on your way to your corporate graduation.

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